NetVizor support
questions
1. Does NetVizor work on all Windows platforms?
Yes, NetVizor works on Windows 95/98/ME/NT/2000/XP.
2. Can NetVizor monitor ALL users on my network from one
location?
Yes,
that is the purpose of NetVizor. Once NetVizor is installed on
each client on your network, you can view each PC from your
central log viewer on your PC. As long as you are on the same
subnet as the other PC's, you can view them with no problem!
3. What if users use multiple machines during the day!
Not
a problem. NetVizor can be setup to log roving users as well.
Please, to NetVizor's documentation for setting this up - it is
very simple to do, and it allows you to view individual users,
no matter what PC they use on your network.
4. Some of my PC's are not showing up in the network list.
Make sure they are on the same subnet as the PC's you are trying
to view. Also make sure that file/print sharing is enabled on
the PC you are trying to view, as this is needed for the
centralized viewer to 'find' the PC's on your network.
5. How do I install NetVizor over my network from one location?
Please refer to NetVizor's help documentation - this is
explained in detail.
6. The client is installed, but I cannot view it when I try
accessing it!
First, make sure the client is running and is
active(monitoring). You can verify this by entering
http://127.0.0.1 in your browser when you are on PC you are
trying to access. If it is indeed running, but you cannot view
it remotely through your browser then try setting a customized
port for it. (in the General settings in the client). You will
need to access the machine with http://IP:PORT. If this STILL
does not work make sure you do not have IIS running, as this has
been known to conflict with software, like NetVizor.
